Terms and Conditions

1 General Terms & Applicability

These Terms and Conditions apply to the ko99 platform (ko99.top) and all associated services. ko99 is a licensed online gaming platform. These terms have been prepared in accordance with Bangladeshi law and international gaming regulations.

Ko99 reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the revised terms. We recommend checking this page regularly.

• You must be at least 18 years old to use ko99.
• Ko99 is not available to residents of countries where online gaming is prohibited by law.
• Ko99 reserves the right to decline any registration without providing a reason.
• In the event of any discrepancy between the Bengali and English versions of these terms, the English version shall prevail.

2 Account Registration & Verification

To open an account with ko99, you must provide accurate and complete information. Registering with false details is strictly prohibited and may result in account termination.

• During registration, you must provide your correct full name, date of birth, phone number, and email address.
• Ko99 may request a copy of your national ID or passport at any time.
• Keeping your account password secure is your responsibility.
• Transferring or selling your account to another person is strictly prohibited.
• Withdrawals may be suspended until verification is complete.

3 Deposits, Withdrawals & Transactions

Deposits on ko99 can be made via bKash, Nagad, and Rocket. The minimum deposit amount is BDT 500. Withdrawals must be made using the same payment method used for the original deposit.

• The name used for the deposit must match the name on the mobile banking account.
• Withdrawals are typically processed within 30 minutes to 24 hours.
• Large withdrawals may be delayed if verification has not been completed.
• Ko99 reserves the right to place a hold on withdrawals while investigating suspicious transactions.
• Any transactions linked to money laundering or illegal activity will be voided and reported to the relevant authorities.

4 Bonus & Promotion Terms

Ko99 regularly offers promotions including welcome bonuses, reload bonuses, cashback, and free bets. Each bonus comes with its own terms and conditions, which you should read before claiming.

• A wagering requirement (typically 10x–30x) must be met before any withdrawal can be made after receiving a bonus.
• Bonuses are generally valid for 7–30 days; any unused bonus will expire at the end of the validity period.
• The same bonus cannot be claimed more than once.
• Bonuses may only be used on specific games or markets — please refer to the individual offer for details.
• Ko99 reserves the right to modify or cancel any bonus offer at any time.
• If bonus abuse is established, the bonus and any associated winnings will be forfeited.

5 Betting Rules & Outcomes

Separate rules apply to Sports Betting, Live Casino, bingo, and other games on ko99. We recommend reading the specific rules for each game before placing any bets.

• Bets that have been confirmed cannot be changed or cancelled.
• Ko99 reserves the right to void any bets placed due to technical errors or incorrect odds.
• If a match or event is cancelled, the stake for that bet will be refunded.
• Ko99 is not liable for any losses resulting from internet disconnection during live betting.
• Minimum and maximum bet limits may vary depending on the game and market.

6 Prohibited Activities

The following activities are strictly prohibited on ko99. Violations may result in immediate account termination and, where necessary, legal action.

• Placing bets using automated software, bots, or scripts.
• Using someone else's account or sharing your account with others.
• Claiming bonuses using multiple accounts (bonus abuse).
• Placing bets using match-fixing arrangements or insider information.
• Money laundering or depositing funds from illegal sources.
• Copying or misusing ko99's intellectual property.

7 Account Suspension & Termination

Ko99 reserves the right to suspend or permanently close any account for any reason, particularly in cases of rule violations, suspicious activity, or failure to complete verification.

• We will endeavor to give users reasonable notice before any account is terminated.
• If your account is terminated due to a rule violation, your balance may not be refunded.
• Users may also request account closure directly through the support team.
• Any valid balance in a terminated account is generally refunded within 30 days.

8 Privacy & Data Protection

Ko99 is committed to protecting your personal data. Our Privacy Policy outlines how your information is collected, stored, and used.

• Ko99 does not sell your information to third parties.
• Information may be disclosed to the relevant authorities when required by law.
• All transactions are secured with SSL encryption.
• For more details, visit our Privacy Policy page.

9 Responsible Gaming

Ko99 believes gaming should be a form of entertainment — not a source of income. We actively promote responsible gaming and provide a range of tools on our platform to support it.

• Deposit Limits: Set daily, weekly, or monthly spending limits.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off: Take a break for anywhere between 24 hours and 6 months.
• Reality Check: Receive session notifications at regular intervals.

10 Changes to Terms & Contact

Ko99 may update these Terms and Conditions from time to time. Users will be notified of significant changes via email or an on-platform notification.

• The latest version of the Terms and Conditions will always be available on this page.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• For any questions or complaints, please contact our support team.
• In the event of a dispute, the decision of the relevant international gaming authority and licensing body shall be considered final.